Collectives meet regularly to plan activities and campaigns, problem-solve and address issues affecting student life. The collectives are organised independently from Council, however are financially controlled by Council.

Grievance Service

The Grievance Service at NUSA has until recently been managed by various members of the Executive on a case to case basis. In 2007 NUSA hired a part-time Grievance Officer to develop the Grievance Services Office as a key arm of NUSA’s services.

In order to help the GO to develop the service, a Grievance Committee was established, consisting of the GO, Coordinator, President and Education Officer. Meetings are held each Monday to support the GO and devise strategies for the development of the service. NUSAC members are invited to attend. Personal details from grievance cases are to be kept strictly confidential in these meetings.

Hours of Grievance Office

Monday            9 - 2.30

Wednesday     9 - 2.30

Friday              9 – 2

Kitchen Facilities

NUSA provides free kitchen facilities, coffee and tea as well as breakfast anytime (cereals, toast, milk). The kitchen is a shared space and must be kept clean.

NUSA Space

The NUSA building is a student owned and controlled space which offers the following.

• Wireless internet access is available to students with laptops
• Disability access door
• Breast feeding
• Women’s Space (for women only)
• Queer Space (lights to be left on all day)
• Meeting rooms (must be booked via front desk)

The main NUSA Space and Convener Space are shared spaces, the rights of others must be respected.

Hours of operation

Monday to Thursday 9am to 5pm

Fridays 9am to 4pm

NB. Permission must be sought from the Executive and the Coordinator to hold a function at NUSA after hours. At least 3 days notice is required.

Sustenance Food Co-op

“The Sustenance Food Co-op seeks an alternative to the over- packaged, nutrient-lacking, chemically saturated and genetically-engineered food and money driven business that perpetuates isolating lifestyles and unsustainable living.”

The Sustenance Food-Coop is working to establish a service that supplies students with locally and ethically produced, yet viably priced, organic food on campus. The Coop are currently running a weekly organic veggie box service and a monthly organic dry goods order, as well as selling some miscellaneous goods at the NUSA Office.

The Sustenance Group is a co-op and this means that it is a service is run by the people that use it. Members decide the future direction of the co-op and where they want to see it go.

Fruit and Vegetable Boxes

F&V Coop provides students every Thursday with healthy, market-fresh F&V. Each week the orders are taken over the front desk (last orders Wednesday 4pm). Volunteers to go to the markets on a Thursday morning and use the co-op money to purchase the F&V in bulk, it is then bought back to the NUSA office and distributed into the boxes.

Boxes cost $10 each for members or $15 for non-members.

Justice of the Peace

The NUSA office provides the service of a Justice of the Peace (usually the Coordinator) between operating hours. The functions of a Justice of the Peace under the Justices of the Peace Act 2002, are primarily:

• administering oath declarations or affidavits, and taking statutory declarations and affirmations principally under the Oaths Act 1900;
• witnessing signatures; and
• attesting and certifying documents

Tax Help

NUSA offers Tax Help to students from July to September each year. Tax Help is a network of trained community volunteers who provide a free and confidential service to help people complete their tax returns at tax time. These volunteers are people from within the community. They are not Tax Office staff but they do receive training and support from the Tax Office. Some people are reluctant to approach the Tax Office but they feel comfortable seeking assistance from someone in their community. There are others who don't have access to a local Tax Office. Tax Help provides a satisfactory alternative.